Refund Policy
Our refund policy for business card printing, flyer printing, and our other online printing services is simple. If your order hasn’t started printing yet, we’ll cancel it and offer a full refund. No penalties, no lost deposit, no strings attached.
But because we’re awesomely fast, most business cards, flyers, brochures, and other orders are in the printer the day they’re placed. That said, if you beat the clock and email your cancellation request to [email protected] before we print, we promise to honor it and give you your money back.
For every design order a 24 to 48 hour period is allowed for a proof to be sent. Once the proof has been sent the customer has the right to cancel the order. If the cancelation request is not submitted right after the first proof has been sent, then an approval of the work in progress is assumed and the customer waives the right for a refund of the design order.